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PRIVACY POLICY
1. Introduction
This Privacy Policy explains how ProShield Concrete Coatings ("Company," "we," "us," or "our") collects, uses, and protects personal information when you consent to receive text messages from us. By providing your phone number and opting in to receive text communications, you agree to the terms outlined below.
2. Information We Collect
When you opt-in to receive text messages from ProShield Concrete Coatings, we may collect the following information:
Phone Number: Required to send you updates, promotions, and service notifications.
Name and Contact Information: If provided, to personalize communications.
Interaction Data: Information on whether you read or interact with our messages.
We do not collect sensitive personal information (such as financial or medical data) through text messaging.
3. How We Use Your Information
We use the information you provide for the following purposes:
To send appointment reminders, service updates, and promotional offers.
To communicate important business information, such as weather delays or new services.
To respond to your inquiries and provide customer support.
4. No Sale to Third Parties
ProShield Concrete Coatings does not sell, rent, or trade your personal information to any third parties for marketing or any other purposes.
5. Data Sharing
We may share your information only:
With service providers who help us deliver our text messaging services (e.g., messaging platforms).
When required by law, regulation, or legal process.
All third-party service providers must comply with strict data security requirements.
6. Your Privacy Rights
You have the right to:
Opt-Out: You may stop receiving text messages at any time by replying "STOP" to any message.
Access and Update: Contact us at Service@proshieldcc.com to request access to or correction of your information.
7. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
8. Compliance with Laws
Our text messaging program complies with all applicable federal and New York State laws, including:
Telephone Consumer Protection Act (TCPA)
Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act
New York State Consumer Protection Laws
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.
10. Contact Us
For any questions about this Privacy Policy or our text messaging practices, please contact:
ProShield Concrete Coatings
Phone: 716-635-1600
Email: Service@proshieldcc.com
Website: ProShieldcc.com
